Terms of Service

These Terms of Service (the “Agreement”) govern access to and use of Elitra’s website and platform. This Agreement is a binding contract between you (the “User”) and Elitra, and incorporates:

• these Terms of Service;
• our Privacy Policy, available at https://www.elitra.xyz/privacy; and
• our Pricing and Fees Disclosure, which will be made available on our website when Elitra’s pricing plans go live.

By using the website or the Elitra Platform, you agree to be bound by this Agreement. We update these terms from time to time; continued use after changes are posted constitutes acceptance. If we make material changes we will provide prominent notice (for example, by email or in-app notice).

1Eligibility and Use of Services

You must be at least 18 years old to use the Elitra Platform. You may need to complete verification procedures (including identity verification operated by our third-party partners) before using certain features, such as fiat on-ramps.

We grant you a non-exclusive, non-sublicensable, non-transferable right to access and use the Elitra Platform in accordance with this Agreement. You will not: (i) reproduce, modify, or create derivative works of the Platform; (ii) rent, sell, sublicense, or provide access to the Platform to a third party; (iii) interfere with or circumvent usage limits or security mechanisms; (iv) reverse engineer or attempt to derive source code or non-public APIs, except as permitted by applicable law; (v) use the Platform for competitive analysis or to build competing products; or (vi) use the Platform in violation of any law, or assist any third party in doing any of the foregoing.

2The Elitra Platform — Self-Directed Automation

Elitra is an automation tool, not a money manager. Every automation on the Platform is configured by you:

• You define the instruction. You choose the assets, amounts, schedule or conditions, and limits for every automation (for example: “buy $50 of asset X every Monday” or “rebalance to my chosen target allocation monthly”).
• You set the policy boundaries. Automations run only within the spending caps, frequency limits, asset selections, and approval requirements you configure. You can pause, modify, or revoke any automation at any time.
• Elitra executes your standing instruction. The Platform’s role is to carry out the instruction you configured, on the schedule you configured, within the limits you configured, and to report every execution back to you with a verifiable record (a “receipt”).
• Elitra never exercises discretion. We do not choose what you buy or sell, when to deviate from your configured schedule, or how to allocate your portfolio. There is no discretionary trading, no pooled fund, and no strategy selected by Elitra on your behalf.

3No Custody

The Elitra Platform is non-custodial. At no point do we hold, control, or take title to your funds or digital assets, and we never hold your private keys:

• Self-custodial wallets. Onchain automations execute from a wallet you own and control. Wallet key material is controlled by you (directly, or via user-controlled embedded-wallet infrastructure provided by our wallet-infrastructure partner); Elitra cannot access or move your assets outside of the automations and limits you have signed and authorized.
• Connected brokerage and exchange accounts. Where you connect an external brokerage or exchange account (via our third-party account-connection provider), your assets remain at all times in your account at your brokerage or exchange, which remains the custodian of those assets. Elitra receives account data (and, where you enable it, the ability to submit orders you have configured) through the connection you authorize — Elitra never receives your brokerage login credentials, never holds the assets in those accounts, and cannot withdraw or transfer assets out of them. You may revoke a connection at any time.
• You are solely responsible for securing your wallet, devices, credentials, and connected accounts.

You acknowledge that digital assets and automations interact with third-party blockchain networks, smart contracts, brokerages, exchanges, and market venues that we do not control, and we do not guarantee the performance of any asset, network, venue, or strategy you configure.

4No Financial or Investment Advice

Elitra is a technology provider. Elitra does not act as an investment adviser, broker-dealer, financial advisor, investment manager, arranger, introducer, or commodity trading advisor, and has no fiduciary duty to you. Nothing on our website or the Elitra Platform constitutes (i) an offer or solicitation to buy or sell any security or investment product; (ii) a recommendation to pursue any investment strategy, automation configuration, or transaction; or (iii) investment, legal, financial, tax, or other professional advice.

Scheduled purchases, sells, and rebalancing executed through the Platform are the execution of your own self-directed instructions, not advice or recommendations from Elitra. Any content on the Platform — including asset information, market data, educational content, portfolio displays, or example configurations — is provided for informational purposes only. You are solely responsible for your investment decisions, including what assets you select, the amounts and schedules you configure, and when you start, change, or stop any automation.

5Beta Access

Portions of the Elitra Platform may be offered as beta, alpha, early access, or pre-release features (“Beta Access”). Beta Access is provided “AS IS” and “AS AVAILABLE,” may be unstable, may change or be discontinued without notice, and carries no commitments regarding availability, performance, or support. To the fullest extent permitted by law, Elitra disclaims all liability arising from Beta Access.

6Fees and Payments

Applicable fees — which may include a subscription fee and per-transaction platform fees — will be described in our Pricing and Fees Disclosure, which will be published on our website when Elitra’s pricing plans go live. By using the Platform you agree to pay all applicable fees. We will show you the final cost of a transaction, inclusive of our fees, before or at the time you authorize it (for automations, at the time you configure the automation). Blockchain network fees (“gas”) and third-party venue fees are incurred by you. We may adjust pricing with at least thirty (30) days’ notice of material changes. Except where required by law, fees are non-refundable; refund requests are assessed on their merits. All fees are exclusive of taxes, which you are responsible for.

7Risks

Digital assets involve unique and substantial risks, including technological vulnerabilities, regulatory uncertainty, extreme volatility, market manipulation, and potential complete loss of value. Digital assets are not legal tender, are not backed by any government, and are not covered by FDIC, SIPC, or similar protections. Securities and other assets held at your connected brokerage are subject to the terms, protections, and risks of your agreement with that brokerage — not with Elitra.

Automated execution carries its own risks: a standing instruction executes on its configured schedule regardless of market conditions at execution time, and the timing of an execution can affect the price obtained and the fees incurred. You are responsible for monitoring your automations and adjusting or stopping them as your circumstances change.

You acknowledge that our software could contain bugs or vulnerabilities, that blockchain networks and third-party APIs may fail, be delayed, or behave unexpectedly, and that no service is available without interruption. Information presented on the Platform (including prices and analytics) may not always be accurate, complete, or current; verify before relying on it.

8Compliance and Prohibited Use

We comply with applicable U.S. state and federal law and other applicable law in providing the Platform, and reserve the right to disclose information as necessary to satisfy any law, regulation, legal process, or governmental request. You will not use the Platform: from or for the benefit of any sanctioned or embargoed jurisdiction or prohibited person; for money laundering, terrorist financing, fraud, market manipulation, or any unlawful purpose; or in violation of export-control laws. We may screen wallets and activity and may suspend or terminate access, and refuse to execute automations, where we reasonably suspect prohibited use.

9Term; Suspension; Termination

This Agreement remains in effect while you use the Platform. There is no minimum term; you may stop using the Platform, cancel your subscription, and revoke automations and account connections at any time. We may suspend or terminate access for cause — including breach of this Agreement, suspected prohibited use, or conduct that may materially harm Elitra, the Platform, or other users. Suspension or termination never affects your custody of your own assets: your wallet remains yours, and assets at your brokerage remain at your brokerage. Upon termination you will stop using the Platform and pay any unpaid fees due.

10User Data

You own and retain all rights in the data you input to the Platform (“User Data”). You grant Elitra a limited, non-exclusive, worldwide, royalty-free license to use and process User Data solely as necessary to (i) provide, maintain, secure, and improve the Platform; (ii) address technical issues and support requests; and (iii) as you otherwise expressly permit. Elitra makes no ownership claim over automation configurations you create. We may aggregate and anonymize usage and configuration metadata to improve the Platform, provided such use does not identify you, your wallet, or your holdings. Our collection and handling of personal data is described in the Privacy Policy.

11Intellectual Property; Feedback

We retain all intellectual property rights in the website, the Platform, and our content. If you submit feedback, you assign to Elitra (or, where not assignable, grant Elitra a perpetual, irrevocable, royalty-free, sublicensable license to) all rights in that feedback, without obligation or compensation.

12Confidentiality

Each party will protect the other’s confidential information with at least reasonable care, use it only for purposes of this Agreement, and not disclose it to third parties except to employees, contractors, and agents under confidentiality obligations no less protective, or as required by law (with prompt notice to the other party where legally permitted).

13Taxes

Transactions executed through your automations may create taxable events. Elitra does not track, calculate, report, or advise on your taxes. You are responsible for keeping records, calculating gains and losses (third-party tax tools may help), consulting a tax professional, and reporting and paying all taxes arising from your activity.

14Indemnification

You agree to indemnify, defend, and hold harmless Elitra, its affiliates, and their respective officers, directors, employees, agents, and representatives from any claim or demand (including reasonable attorneys’ fees and regulatory fines or penalties) arising out of your breach of this Agreement, your violation of any law or the rights of any third party, or your use of the Platform.

15Limitation of Liability; No Warranty

16Disputes; Arbitration; Governing Law

Before formal proceedings, the parties will attempt to resolve any dispute informally within thirty (30) days of written notice. Any dispute not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by a single arbitrator seated in Wilmington, Delaware, in English. Judgment on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in court to prevent misuse of intellectual property or confidential information.

This Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

17Miscellaneous

If any provision of this Agreement is held invalid or unenforceable, it will be replaced by a valid provision that most closely matches its intent, and the remainder continues in effect. You may not assign this Agreement without our prior written consent, except to a successor by merger or sale of substantially all assets (that is not our competitor); we may assign in connection with merger, reorganization, or sale. This Agreement (with the Privacy Policy and Pricing and Fees Disclosure) is the entire agreement between us regarding the Platform. Provisions that by their nature survive termination (including custody, disputes, liability limits, and indemnification) survive.

Notices to Elitra

Notices to you may be given by email to the address on your account or by notice in the Platform. Keep your account information current.